Customer Warranty Submission


Warranty Submission Form


Fill out our warranty submission form

Report an Issue

Telephone


 Call our support team and select option 2

0330 122 8207

Customer Warranty Portal


Report an issue with our warranty app

Report an Issue

Drax Warranty Mobile Support Portal

How It Works

Drax Customer portal QR code

Scan the QR code

Using your camera on your smart phone, scan the QR code This will open up the MaintainX request portal in your web browser.

Fill in all the details of the equipment issue

This includes all your contact details, name address, opening hours, equipment type, issue and serial number along with any error codes. The more information the better.

Take photos and add images

The portal allows you to add photos or attachments linked to the issue from your phone or use your camera while you are with your equipment.

Submit the warranty request

Once you have filled out all required fields then press, the more information the better. You can also choose if you want to be kept up to date with your request.

Drax Fitness UK Warranty Submission Form

Please fill out the form below and a member of our operations team will contact you to help you with your enquiry.

Alternatively Call us on 0330 122 8207 (Option 2)

For Sales enquiries please use this Contact Form

By clicking Submit, you authorise us to share your information with our third party service partners, who may contact you.