Preventative Maintenance


Equipment Preventative Maintenance Schedule


It is good practice to check your equipment daily, and have it serviced at least once a year. The following guide should be used in conjunction with the user manuals you have received for each piece of equipment.These Manuals are also available to download on each link below.


The customer is responsible for general cleaning and other daily maintenance, safe operation, secure any loose screws, nuts and bolts.


Note that product maintenance requirements depend on usage and environment. This schedule is based on average use. Some products may require maintenance more often than is suggested here. 


NOTICE: Always disconnect power supply when servicing/cleaning or during extended periods of non-operation of this exercise equipment. Do not attempt to disassemble this exercise equipment. Only use authorized service providers to service this equipment. Do not operate this exercise equipment if damaged or if any abnormal noises are heard. Please Contact DRAX Fitness UK Customer Support Center for assistance.


Cleaning and maintenance consumables


  • Non-abrasive cleaner
  • Silicone lubricant spray
  • Silicone grease
  • 3 in 1general purpose oil
  • Anti-static cleaner
  • Micro-fibre cloths


Cardio Equipment Maintenance Schedules


NOTICE:  Machines require regular cleaning with a non abrasive, weak/mild cleaning agent such as washing up solution using a soft lint free cloth (ie: micro-fibre cloths). Add the cleaning agent on the cloth, never spray or pour any liquid directly on the product as this may damage electronics. Do not use harsh cleaning products that contain alcohol, ammonia or acid solutions. clean it by using a vacuum cleaner after using a cloth.

Drax Treadmills: Refer to the Drax Treadmill Manual


Cleaning the unit:

  • Spray a clean cloth with a mild cleaning agent, such as a water and washing up solution and wipe the unit with the damp cloth.
  • Do not spray cleaning solution directly on the unit. Direct spraying could cause damage to electronics and may void warranty.
  • Do not use harsh cleaning products that contain ammonia or acids.
  • Keep the area around the unit clean and free from dust.


Inspect the unit:

  • Visually inspect the unit for and damage or loose bolts.


Test the unit:

  • Test all of the units functions and adjustments and listen for any abnormal noises.
  • Before using the treadmill, check if any foreign substances are stuck on the running belt or deck.
  • Check if the running belt of treadmill is twisted.
  • To adjust the running belt, refer to this manual or contact the customer center.


Check running alignment and tension:

  • Refer to section 2.5 of this manual.
  • Adjustment of Belt Tension.


Prevention for defect of heart rate (pulse) detector:

  • If the heart rate (pulse) is irregular or abnormal, then do the following.
  • Use the sensor so that it can be touched by the hand.
  • Clean the exterior of the sensor by using a moist cloth.
  • If necessary, dry your hands so that your hands do not slip.
  • Apply a constant pressure to the sensor.

Treadmill Component Weekly Monthly Quarterly Twice a Year Yearly
Display Clean Inspect
Switch Clean Inspect
USB, Audio port Inspect
Cup holder Clean Inspect
E-Stop switch Clean/inspect
Front handle Clean Inspect
Side handrail Clean Inspect
Motor cover Clean
Motor room Vacuum clean Inspect
Motor belt Inspect
Level foot Inspect/Adjust
Running belt Inspect
Front roller Inspect
Rear roller Inspect
Running deck Clean Inspect
Sensor Inspect
Machine horizontal Inspect *
Belt alignment & Tension Inspect & Adjust
Frame, rear cover Inspect
Bolts/nuts Inspect
* Use horizontal indicator to check

DraxFit+ Curved Treadmills: Refer to the DraxFit+ Curved Treadmill Manual


Cleaning the unit:

  • Spray a clean cloth with a mild cleaning agent, such as a water and washing up solution and wipe the unit with the damp cloth.
  • Do not spray cleaning solution directly on the unit. Direct spraying could cause damage to electronics and may void warranty.
  • Do not use harsh cleaning products that contain ammonia or acids.
  • Keep the area around the unit clean and free from dust.


Inspect the unit:

  • Visually inspect the unit for and damage or loose bolts.


Test the unit:

  • Test all of the units functions and adjustments and listen for any abnormal noises.
  • Before using the treadmill, check if any foreign substances are stuck on the running belt or deck.
  • Check if the running belt of treadmill is twisted.

DraxFit+ Treadmill Component Weekly Monthly Quarterly Twice a Year
Frame Clean Inspect
Display Clean Inspect
Switch Clean Inspect
Handrail Clean
Level Foot Inspect/Adjust
Running Belt Clean
Machine Horizontal *Inspect
Bolts/Nuts Inspect
* Use horizontal indicator to check

My Mountain: Refer to the Drax My Mountain Manual


Management and Prevention:

  • Clean the exterior of product by using a dry, soft cloth. Do not clean by using liquids such as ammonia or acid liquids.
  • Check the function of emergency stop and stop button at least once a week.
  • Clean away objects and dust that can harm the underside of the product by using a vacuum cleaner.
  • Clean away objects such as foreign substances on the running belt of treadmill by using a vacuum
  • cleaner.
  • Before using the treadmill, check if any foreign substances are stuck on the running belt or deck.
  • Check if the running belt of treadmill is twisted.
  • To adjust the running belt, refer to this manual or contact the customer center.


Prevention for defect of heart rate (pulse) detector:

  • If the heart rate (pulse) is irregular or abnormal, then do the following.
  • Use the sensor so that it can be touched by the hand.
  • Clean the exterior of the sensor by using a moist cloth.
  • If necessary, dry your hands so that your hands do not slip.
  • Apply a constant pressure to the sensor.


My Mountain Component Weekly Monthly Quarterly Twice a Year Yearly
Display Clean Inspect
Switch Clean Inspect
Cup holder Clean Inspect
E-Stop switch Clean/inspect
Front handle Clean Inspect
Side handrail Clean Inspect
Motor cover Clean
Motor room Vacuum clean Inspect
Motor belt Inspect
Level foot Inspect/adjust
Running belt Inspect
Front roller Inspect
Rear roller Inspect
Running deck Clean Inspect
Machine horizontal Inspect*
Belt alignment Inspect
Frame, rear cover Inspect
Bolts/nuts Inspect
*Use horizontal indicator to check

Upright & Recumbent Bikes:  Refer to the Drax Bike Manual


Cleaning the unit:

  • Spray a clean cloth with a mild cleaning agent, such as a water and dish soap solution and wipe
  • the unit with the damp cloth.
  • Do not spray cleaning solution directly on the unit. Direct spraying could cause damage to electronics
  • and may void warranty.
  • Do not use harsh cleaning products that contain ammonia or acids.
  • Keep the area around the unit clean and free from dust.


Inspect the unit:

  • Visually inspect the unit for and damage or loose bolts.


Test the unit:

  • Test all of the units functions and adjustments and listen for any abnormal noises.


Prevention for defect of heart rate (pulse) detector:

  • If the heart rate (pulse) is irregular or abnormal, then do the following.
  • Use the sensor so that it can be touched by the hand.
  • Clean the exterior of the sensor by using a moist cloth.
  • If necessary, dry your hands so that your hands do not slip.
  • Apply a constant pressure to the sensor.


Bike Component Weekly Monthly Twice a Year Yearly
Frame Clean Inspect
Display Clean Inspect
Switch Clean Inspect
USB/ Audio port Inspect Inspect
Cup holder Clean Inspect
Pedal (foot plate) Clean Inspect
Plastic cover Clean Inspect
Accessory cover Clean Inspect
Machine horizontal Inspect*
Bolts/Nuts Inspect
*Use horizontal indicator to check

Elliptical Machines: Refer to the Drax Elliptical Manual


Cleaning the unit:

  • Spray a clean cloth with a mild cleaning agent, such as a water and dish soap solution and wipe  the unit with the damp cloth.
  • Do not spray cleaning solution directly on the unit. Direct spraying could cause damage to electronics and may void warranty.
  • Do not use harsh cleaning products that contain ammonia or acids.
  • Keep the area around the unit clean and free from dust.


Inspect the unit:

  • Visually inspect the unit for and damage or loose bolts.


Test the unit:

  • Test all of the units functions and adjustments and listen for any abnormal noises.


Prevention for defect of heart rate (pulse) detector:

  • If the heart rate (pulse) is irregular or abnormal, then do the following.
  • Use the sensor so that it can be touched by the hand.
  • Clean the exterior of the sensor by using a moist cloth.
  • If necessary, dry your hands so that your hands do not slip.
  • Apply a constant pressure to the sensor.


Elliptical Component Weekly Monthly Twice a Year Yearly
Frame Clean Inspect
Display Clean Inspect
Switch Clean Inspect
USB/ Audio port Inspect Inspect
Cup holder Clean
Pedal (foot plate) Clean Inspect
Plastic cover Clean Inspect
Accessory cover Clean Inspect
Machine horizontal Inspect*
Bolts/Nuts Inspect
*Use horizontal indicator to check

Stair Climber: Refer to the Drax Stair Climber Manual


Cleaning the unit:

  • Spray a clean cloth with a mild cleaning agent, such as a water and dish soap solution and wipe  the unit with the damp cloth.
  • Do not spray cleaning solution directly on the unit. Direct spraying could cause damage to electronics and may void warranty.
  • Do not use harsh cleaning products that contain ammonia or acids.
  • Keep the area around the unit clean and free from dust.


Inspect the unit:

  • Visually inspect the unit for and damage or loose bolts.


Test the unit:

  • Test all of the units functions and adjustments and listen for any abnormal noises.


Prevention for defect of heart rate (pulse) detector:

  • If the heart rate (pulse) is irregular or abnormal, then do the following.
  • Use the sensor so that it can be touched by the hand.
  • Clean the exterior of the sensor by using a moist cloth.
  • If necessary, dry your hands so that your hands do not slip.
  • Apply a constant pressure to the sensor.


Stair Climber Component Weekly Monthly Twice a Year Yearly
Frame Clean Inspect
Display Clean Inspect
Switch Clean Inspect
USB. Audio port Inspect Inspect
Cup holder Clean
Pedal (foot plate) Clean Inspect
Plastic cover Clean Inspect
Accessory cover Clean Inspect
Machine horizontal Inspect*
Bolts/Nuts Inspect
*Use horizontal indicator to check

Power Tower:  Refer to the Drax Power Tower Manual


Management and Prevention:

  • Clean the exterior of product by using a dry, soft cloth. Do not clean by using liquids such as ammonia or acid liquids.
  • Clean away objects and dust that can harm the underside of the product by using a vacuum cleaner.
  • Clean the pedal(foot plate) by using a vacuum cleaner.


Component Weekly Monthly Twice a Year Yearly
Frame Clean Inspect
Belt tension Inspect
Display Clean Inspect
Controller Clean/inspect
Handle, foot plate Clean Inspect
Plastic cover Clean Inspect
Accessory cover Clean Inspect
Cup holder Clean Inspect
Machine horizontal Inspect*
Bolts/Nuts Inspect
*Use horizontal indicator to check

Go Flex: Refer to the Drax Go Flex User Manual


Management and Prevention:

  • Clean the exterior of product by using a dry, soft cloth. Do not clean by using liquids such as ammonia or acid liquids.
  • Clean away objects and dust that can harm the underside of the product by using a vacuum cleaner.


Strength equipment maintenance schedule


Maintenance Schedule for Strength Equipment.


Note that product maintenance requirements depend on usage and environment. This schedule is based on average use. Some products may require maintenance more often than is suggested here. 

(Do NOT use cleaners with alcohol, ammonia or other damaging chemicals. Never spray or pour any liquid directly on the product.)


Daily: 


  • Clean - Hand grips, upholstery, selector and perspex covers etc.
  • Inspect - Links, pull pins, snap locks, swivels and weight stack pins.
  • Inspect - Cables or belts and their tension and for any breaks in the plastic, especially around the cable ends. 
  • Inspect - Machine for proper operation and user safety. Make sure that pedal straps, pedals, cranks and other parts are secure and safe for operation. 


Weekly:


  • Inspect - All nuts and bolts and tighten if needed.
  • Inspect - Accessory handles, bars, rollers and guide rods.
  • Inspect - Anti-skid surfaces.
  • Inspect - All cushions and decals and tighten screws if necessary.


Monthly:


  • Clean & Lubricate - Guide rods using a Teflon (PTFE) based lubricant (Superlube).
  • Lubricate - Seat sleeves, turcite bushings and linear bearings.


6 Months:


  • Clean and wax -  All glossy finishes.
  • Repack with grease - Linear bearings.


Yearly:


  • Replace - Cables, belts, and connecting parts if worn.
  • Never use ammonia, acid-based, or petroleum-based solvents on any portion of the machine as it may damage the finish.


Additional information:


Links, Pull-Pins, Snap Hooks, Swivels, Weight Stack Pins:


  • Check all pieces for signs of visible wear or damage.
  • Check springs in snap hooks and pull-pins for proper tension and alignment.
  • If the spring sticks or has lost its rigidity, replace it immediately.


Upholstery:


  • To ensure prolonged upholstery life and proper hygiene, all upholstered pads should be wiped down with a damp cloth after every workout.
  • Periodically take the time to use a mild soap or an approved vinyl upholstery cleaner to deter the onset of cracking or drying. Avoid using any
  • abrasive cleaners or cleaners not intended for use on vinyl.
  • Replace ripped or worn upholstery immediately.
  • Keep sharp or pointed objects clear of all upholstery.


Decals:


  • Inspect and familiarize yourself with any safety warnings or other user information posted on each decal.


Nuts and Bolts:


  • Inspect all nuts and bolts for any loosening and tighten if needed.
  • Go through a re-tightening sequence periodically to ensure that all hardware is tensioned proper.


Anti-Skid Surfaces:


  • These surfaces are designed to supply secure footing and need to be replaced if they appear worn or become slippery.


Belts and Cables:


  • Hoist uses only high quality belt, and mil-spec cables.
  • Visually inspect the belts and cables for fraying, cracking, peeling or discoloration.
  • While the machine is not in use, carefully run your fingers along the belt or cable to feel for thinning or bulging areas.
  • Replace belts and cables immediately at the first signs of damage or wear. Do not use equipment until belts or cables have been replaced.


Belt and Cable Tension:


  • Referring to the Owners Manual, when belts or cables are used check all bolts attachments to be sure they are properly attached.
  • Check slack in cables and re-adjust cable tension if needed.


Seat Sleeves, Guide Rods:


  • Wipe down adjusting tubes with a dust free rag before applying lubricant.
  • Lubricate seat sleeves and Guide Rods with a Silicon or Teflon based lubricant spray.


Linear Bearings:


Referring to the Owners Manual carefully disassemble the bearing from its housing and place a finger full of light grease (lithium, super lube,etc.) into the inside of the bearing. Using your finger, press the grease into the ball-bearings and their tracks. Repeat until the ball-bearing tracks are full of grease. Insert the shaft back into the bearing and wipe off excess grease.


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